Privacy Policy

The owner of the website www.balonwidokowy.pl is:

BALON WIDOKOWY Sp. z o.o.
Registered address: Marii Konopnickiej 28, 30-302 Kraków, Poland
NIP (Tax ID): 6793127045
KRS: 0000614326
REGON: 364271837

which is the controller of your personal data.

This Privacy Policy sets out how we process information collected via the website www.balonwidokowy.pl and explains the reasons why we must collect certain data about users. Therefore, before using the website www.balonwidokowy.pl, please read this Privacy Policy.

We care about your personal data and are committed to ensuring its confidentiality and protection.

Personal data we collect:

When you visit the website www.balonwidokowy.pl, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products you view, what websites or search terms referred you to our website, and how you interact with the website. We refer to this automatically collected information as “Device Information.”

Moreover, we may collect personal data that you provide to us (including, but not limited to, first name, last name, address, payment information, etc.) during registration in order to perform the agreement.

Purposes of processing and retention periods

  1. If you are our clients or suppliers, your data will be processed for the purpose of concluding and performing the agreement with you (legal basis: Article 6(1)(b) GDPR), for the purpose of fulfilling legal obligations imposed on us, in particular in the field of tax law (e.g., collecting documentation required by tax regulations and making tax settlements) (legal basis: Article 6(1)(c) GDPR), as well as for the purposes of our legitimate interests consisting of the ability to pursue and defend claims, internal reporting and administration, and marketing of our own services (legal basis: Article 6(1)(f) GDPR). These data will be processed for the duration of the cooperation and for the period necessary for the limitation of civil law claims and tax obligations (usually five years from the end of the year in which the agreement ended).

  2. If you have consented via our website to receive commercial information or marketing via telephone devices, or to the use of cookies for marketing, advertising, and analytical purposes, your data will be processed for the purpose of our legitimate interest in marketing our own services (legal basis: Article 6(1)(f) GDPR). The data will be processed until you withdraw your consent or object to further processing.

  3. If you are employees or representatives of our (including potential) clients or suppliers (including employees, subcontractors, proxies, representatives) and you perform tasks related to our cooperation, your personal data will be processed for the purpose of concluding and performing agreements with those entities, pursuing and defending claims, and marketing our own services. The legal basis is our legitimate interest within the meaning of Article 6(1)(f) GDPR. These data will be processed for the duration of the cooperation and for the period necessary for the limitation of civil law claims and tax obligations (usually five years from the end of the year in which the agreement ended).

  4. If you contact us via a contact form or email and none of the above cases apply, your data will be processed for the purpose of our legitimate interest in responding to your inquiry (legal basis: Article 6(1)(f) GDPR). These data will be stored no later than until the end of the year following the year in which the correspondence ended.

  5. If you are a user of our website or application, your data will be processed for the purpose of our legitimate interest in administering our website and application, as well as detecting and preventing unauthorized access. The legal basis is Article 6(1)(f) GDPR. These include automatically collected data such as your IP address, visited subpages, access time, browser type, possible transmission errors, and the address of the previously visited page (if access was via a link). These data usually do not allow identification of you as a specific individual, although under GDPR they may be considered personal data. They are stored indefinitely.

Data recipients

  1. Your personal data may be transferred to the following categories of recipients:

i. our employees and subcontractors,
ii. entities providing hosting services for our website, application, email, and files (in particular Google Ireland Limited),
iii. providers of analytical, advertising, and sales management tools (Yandex Metrica, Google Analytics, Google Tag Manager, Bitrix),
iv. entities providing accounting, legal, and advisory services to us,
v. tax authorities, courts, and other public authorities,
vi. banks and payment service providers.

  1. Your personal data may be transferred outside the European Economic Area where necessary for the proper provision of services, due to technical conditions or legal obligations. Each such transfer is carried out on the basis of legal instruments ensuring an adequate level of protection, in particular standard contractual clauses approved by the European Commission.

Why do we process your data?

Our top priority is the security of customer/user data. Therefore, we may process only limited data, strictly to the extent necessary to maintain the operation of the website. Automatically collected information is used solely to identify potential cases of abuse and to compile statistical data regarding the use of our website. This statistical data is not collected in a way that would allow identification of any specific user.

You can visit our website without revealing your identity or providing any information by which you could be identified as a specific individual. However, if you wish to use certain features of the website, receive our newsletter, or provide other information by filling out a form, you may provide us with personal data such as your email address, first name, last name, city of residence, company, organization, or phone number. You may choose not to provide your personal data, but then you may not be able to use certain features of the website. For example, we will not be able to send you our newsletter or contact you directly via the website. Users who are unsure which information is mandatory can contact us at: biuro@balonwidokowy.pl.

Your rights:

If you are a resident of the European Union, you have the following rights regarding your personal data:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

  • Rights related to automated decision-making and profiling

If you wish to exercise any of these rights, please contact us using the contact details below.

Additionally, if you are a resident of the European Union, we note that your data may be processed in order to perform contracts concluded with you (e.g., when placing an order via the website) or to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of the European Union, including to Canada and the United States.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for such other websites or their privacy practices. We encourage you to be aware when you leave our website and to read the privacy policies of each website that may collect personal data.

Data protection:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain appropriate administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data under our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

Any information we collect, use, or receive may be disclosed if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us for more information about this Privacy Policy or regarding any matter relating to your rights and personal data, you may send an email to: biuro@balonwidokowy.pl